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Terms and conditions

Terms & Conditions

The following terms and conditions of use of and its websites form a contract between you and for your use of its websites and associated material, Assets and content (Terms). may revise these Terms by giving you notice. will notify you of any changes by displaying the changes on its websites, and by continuing to use this portal and’s websites after such notification, you will be deemed to have accepted the changes.

These terms and conditions apply to the supply of all goods sold by to the customer, unless otherwise agreed in writing by the company.

With 100% New Zealand local support and owned and operated, are one of the best suppliers of compatible ink and toner cartridges at the lowest prices.

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Prices, Specifications and Policies

All prices are in New Zealand Dollars ($NZ) and includes Goods and Services Tax (GST). reserves the right to update prices, specifications and policies at any time without notice. We make great efforts to ensure the prices and specifications of our goods are as accurate and as up to date as possible. However, mistakes do happen and given the nature of the goods we supply, the availability, price or specifications of goods can change frequently. We therefore accept no liability should any of the goods be unavailable or if prices differ from those presented on this web site. We will notify you if you purchased goods from us and the pricing or availability has changed.

Yield rates for Consumables are meant for guidance purposes only and should only be used on that basis. For more accurate yield rates, please check the manufacturer's specifications.

Consumer Guarantees Act

If the goods have been acquired for business purposes, the terms of the Consumer Guarantees Act 1993 shall not apply. In these circumstances the only warrant offered by (express or implied, statutory or otherwise) is the manufacturer's warranty accompanying the goods, and in no event shall the liability for direct or consequential damages exceed the price paid for the goods.


Risk and Ownership of the Goods

Risk in the goods shall pass to the customer upon delivery to the customer or to the address specified by the customer. If a carrier is used to effect delivery, delivery to the carrier shall constitute delivery to the customer,  and all claims for goods damaged in transit shall be made to the carrier immediately after the delivery of the goods to the customer.


Pending cleared payment in full of all monies due under this contract or in respect of any other monies owed by you to the goods shall remain the sole and absolute property of as legal and equitable owner.

If you have any problems with your printer while using “compatible” cartridges supplied by us please contact us immediately.

We can resolve most problems with advice over the phone or the free replacement of non-performing cartridges

If the printer is damaged by the use of “compatible” cartridges supplied by us we will repair the printer or if necessary replace it with an equivalent printer up to the value of $1000+GST.

Our processes are designed to minimise errors and ensure that the correct product is received in a timely manner. As soon as your order is placed an email will be sent automatically to confirm that the order has been received. We'll normally send you same-day email confirmation that the order has been dispatched. This will usually include a courier tracking link.